Returns & Exchanges
At Elevate Elegant, we want you to be fully satisfied with your purchase. If you’re not completely happy with your items, we offer a straightforward return and exchange process. Please follow the guidelines below to ensure your return or exchange is processed smoothly.
Return Policy
You can return unworn, unwashed, or defective items within 30 days of the original purchase date for a full refund or exchange. The merchandise must be in its original condition, with all tags and labels attached.
How to Return Your Item
- Prepare Your Return: Make sure your items are in original condition, including all tags and packaging.
- Return Shipping: Please send your return via a trackable method to the return address listed on our website. We recommend using a service that offers a tracking number to ensure safe delivery.
- Refund or Exchange: Once we receive your return, we’ll issue your refund or exchange, depending on your request.
Exchanges
If you’d prefer to exchange your item for a different size, color, or style, simply return the original item and place a new order through our website. We recommend contacting our customer service team to confirm availability before making the exchange.
Final Sale Items
Please note that certain items may be marked as final sale and are not eligible for returns or exchanges. These items will be clearly marked on the product page.
Thank you for shopping with Elevate Elegant. We appreciate your business and are here to assist if you need help with your return or exchange.